The website (including any pages that compose it, hereinafter, jointly the “Website“) is operated by KYTV FLOURISHING GLOBAL VISA CO LIMITED, a limited liability company duly incorporated under the laws of Cyprus under registration number HE 350265 (hereinafter “Owner“), owner and operator of the business name KYTV TOURISM & TRAVEL.
We set out below the terms and conditions for the use of this Website which you are advised to read carefully before using this Website.
These Terms and Conditions provide the terms of the contractual relation between you and the Owner as intermediary for various professional independent providers of flight, accommodation, insurance, cruises, transportation, holiday packages and car rental services and any other related services (collectively the “Travel Providers” and “Travel Services” respectively). Therefore, our role is exclusively limited to mediating and facilitating the reservation and/or the booking and/or the purchase of the Travel Services rendered by the aforementioned service providers, but the Owner is not responsible and has no liability to you in respect of such bookings, reservations and purchases.
Consequently, the agreement for the actual provision of the Travel Services is concluded between you and the Travel Provider and by making any reservation and/or booking and/or purchase you are exclusively responsible to familiarize yourself with the terms and conditions imposed by the Travel Provider and/or which may apply to your reservation and/or booking, since by completing the booking and/or reservation and/or purchase you will be deemed to have read, acknowledged and accepted such terms and conditions. The terms and conditions of a Travel Provider can be obtained by the relevant Travel Provider and/or will be notified to you over the course of reserving a Travel Service and you must ensure that you read and fully understand them. You further acknowledge that breaching any of the terms imposed by a Travel Provider could result in the cancellation of any Travel Service and payment of additional charges and/or penalties.
Hereinafter the following terms, unless otherwise defined herein, shall have the following meaning:
- “Us”, “Our” and “We” refers to the Owner and operator of this Website; and
- “You” and “User” refers to you as user and/or visitor and if not an individual, “You” means the Company, its officers, members, agents, successors and assigns.
Legal Terms and Conditions
By the mere access to this Website you will be considered by Us as user and you will be presumed to have understood and accepted, without reservations, each and every one of the Terms and Conditions that form part of this Website.
These Terms and Conditions constitute a legally binding agreement between You and the Owner regarding the use of this Website (the “Agreement”), superseding any prior agreements.
The Website does not provide any type of recommendation, or legal, fiscal, or any other kind of advice, and nothing that is included in it should be taken into consideration in order to make transactions or make decisions with respect to any bookings and/or reservations. Likewise, the information contained on this Website is published for general use and does not take into account the particular needs of any User.
The access, navigation and use of the Website is the responsibility of the User, for which the User agrees to use the contents in a diligent, correct and lawful manner.
Age and Responsibility
The User represents that he/she is of sufficient legal age to create binding legal obligations and to be responsible for any contractual and/or financial liabilities that he/she may incur as a result of the use of this Website.
The User understands that he is financially responsible for all uses of this Website by him/her and/or those using the User’s login name and password. Should the User have lost or become aware that an unauthorized person may have access to his/her login name and/or password, he/she must contact us immediately.
Prohibited Conduct in using this Website
The User agree as follows:
(i) not to use this Website to upload or distribute in any way files that contain viruses, corrupted files, or any other similar software or programs that may damage the operation of another’s computer;
(ii) not to interfere or disrupt this site or any networks connected to this Website;
(iii) not to use any device, software or routine or attempt to interfere with the proper functioning of this site or any transactions being offered at this Website;
(iv) not to take any action that imposes an unreasonable or disproportionately large load on Owner’s and or the Owner’s group of companies, infrastructure;
(v) not to use this site to collect or harvest personal information, including, without limitation, financial information, about other participants at this Website; and
(vi) not to impersonate any person or entity or falsely state or otherwise misrepresent the User’s affiliation with a person or entity.
The User agree not to use the services, products, or downloads available at this site for illegal purposes, and to comply with all regulations, policies and procedures of networks connected to this site.
Your Travel Request
You may send us your request and/or query in relation to any or more of the Travel Services by downloading the relevant form available in the website and give your name, surname, email address and telephone number (optional). The request form will need to be send to us by email to email@example.com.
To confirm that your email has been received by us, you may contact 00357- 25310855.
Rates, Price Policy and Warranty Disclaimer
All prices will be Euro (EUR) and include, our administration fee, VAT, sales tax and all other taxes (subject to change of such taxes) and fees, unless otherwise provided. The rates are subject to changes by the Travel Providers and/or due to currency fluctuations, the increase of VAT or of any other taxes but also due to additional services requested by the User.
Any applicable supplements will be calculated on a per person per day basis or on a per unit per day basis or whichever other basis is applicable, will be shown separately and added to the basic quotation.
Rates quoted are appropriate to the particular Travel Service requested at the time of quoting and these rates may change prior to the travel date and/or booking date.
We are not liable for any fees or charges which may occur by the cardholder’s issuer and/or by the Travel Provider.
The User is using this Website and the Owner’s mediation services entirely on his own risk.
The Owner always enforces strict “price accuracy policies with all Travel Providers who provide the Owner with travel data and endeavour to ensure that the content displayed on the Website or otherwise communicated to the User is up to date and accurate. Nevertheless, the Owner cannot guarantee the reliability or accuracy of such content. The Owner undertakes to provide the mediation services and provide any rates and/or prices, as these are provided by the Travel Providers to the Owner, on an “as is” basis and expressly disclaim all warranties, conditions and guarantees of any kind, whether express or implied, including but not limited to, the implied warranties of title, non-infringement, merchantability and accuracy as well as any warranties implied by usage of trade, course of dealing or course of performance.
The Owner makes no representation and do not warrant to you that this Website or the mediation services provided via the Website are (a) accurate, complete and up to date, (b) will meet your expectations or (c) are secure or are free from errors, faults, defects, viruses or malware.
Special Terms for Accommodation Services
Sometimes some rooms, available for reservation, may appear to be non-refundable. These rooms carry special restrictions and conditions. Please read the rate rules below for any such rooms prior to proceeding with reservation and/or prior instructing the Owner to proceed with reservation of such rooms.
For bookings made via the Owner which require an Advance Purchase and/or appear to be Non-Refundable the following rules and restrictions apply:
- Rates are and will be not refundable
- Bookings already concluded may not be modified
- Rooms & Rates are subject to availability at participating hotels
- Full payment may be required to be made in advance
- The credit card used for payment will be charged instantly for the full duration of stay even if the booking is not used
- There will be no restrictions to the purchase date, but any booking will be subject to hotel’s/Travel Provider’s availability at the time of booking;
- The discounts applicable for a room that requires advance purchase, or its booking appears to be non-refundable may vary between each Travel Provider;
- Reservations made with non-refundable rates cannot be changed, refunded, partially refunded, exchanged, cancelled or transferred to another party. There will be no refunds for non-arrival on check-in date or for late arrival;
- It is not permitted to modify a non-refundable rate reservation. In the event that a non-refundable reservation needs to be cancelled the full amount paid will be retained as cancellation fee and no refund or partial refund will be due; and
- Charges cannot be applied to other stays, services or merchandise. No rates or hotel availability are guaranteed until full payment is received. The Owner reserves the right to cancel a reservation without notice if we become aware of, or are notified of, any fraud or illegal activity associated with the payment for the reservation.
We shall not accept your booking unless full payment is made by wire transfer or debit or credit card process by means of secure online payment (all to the extent offered and supported by the User’s bank). Cash are acceptable when affecting a booking and payment in person at our offices.
Following payment, we shall process your booking and confirm the reservation and/or booking accordingly.
Cancellation/ Changes to the Travel Services
In the event that, due to reasons beyond our control and/or unforeseen events, cancelations or major changes have been made to any Travel Service, rendering a duly confirmed reservation to become unavailable, we shall notify you accordingly and recommend alternative options. If such options are not acceptable by you, we undertake to refund the amount paid for the provision of the Travel Services (excluding any bank charges).
In the case where this is not possible, we will endeavour to ensure that the relevant service provider looks after any changes as quickly and as efficiently as possible. We reserve the right to cancel a reservation in the event of system error, system malfunctions and/or price calculation error.
By making a reservation and/or booking with the Owner, you accept and agree to the relevant cancellation and no-show policy imposed by the Travel Provider. The general cancellation and no-show policy of each service is made available on the Website during the reservation procedure and the particulars of the aforementioned policies vary according to the requested Travel Service and/or date. Please note that certain rates or special offers are not eligible for cancellation or change. Please check the reservation details thoroughly for any such conditions prior to making your reservation. Any lesser charges are subject to the discretion of the Owner.
Please note that a reservation which requires down payment or (wholly or partly) prepayment may be cancelled (without a prior notice of default or warning) insofar the relevant (remaining) amount(s) cannot be collected in full on the relevant payment date in accordance with the relevant payment policy of the accommodation and the reservation. Late payment, wrong bank, debit or credit card details, invalid credit/debit cards or insufficient funds are for your own risk and account and you shall not be entitled to any refund of any (non-refundable) prepaid amount unless the accommodation agrees or allows otherwise under its (pre)payment and cancellation policy.
We recommend that you read the cancellation, (pre)payment and no-show policy of the Travel Provider carefully prior to making your reservation and remember to make further payments on time as may be required for the relevant reservation.
All advance purchases and/or reservations made via the mediation services provided by Us are made pursuant to an agreement with the Travel Providers. This means that we have no liability for any cancellations and/or changes and/or modifications either significant or insignificant which are made by the Travel Provider and/or pursuant to the Travel Provider’s terms and conditions of provision of any Travel Service.
We shall do our utmost to effect any change requested by you, nevertheless your ability to amend and/or modify and/or cancel a booked Travel Service and the method doing so, depends on the restrictions and terms of operation of each Travel Provider(s), as may be the case, and may attract a penalty or cancellation fee or otherwise an increase in costs as well as possible reissue/administrative costs.
Notwithstanding anything contained herein to the contrary, we will have no liability towards you if the change to or cancellation of your booking occurs by reason of unusual and unforeseeable circumstances beyond our control, the consequences of which could not have been avoided even if all due care had been exercised.
Any complaint relating to any Travel Service must, without undue delay, be made in writing and be send to firstname.lastname@example.org.
Terms & Conditions of Flight Booking and Reservation Services
Regarding the flights available and/or offered via this Website, the Owner, exclusively acts within its capacity as an intermediary. The agreement for the performance of the flight comes into effect directly between the User and the relevant airline and the Owner does not accept any contractual responsibility related to the performance or non-performance of the chosen/booked/reserved flight. The operating airline is solely responsible for performance / non-performance of chosen/booked/reserved flight.
Before the booking is concluded, the terms and conditions of the relevant airline(s) will be made available to the User.
The User must be aware that air transportation is subject to the individual terms of the individual air carriers. This Website sets out below, a non-exhaustive list of terms that are applicable and should always be observed by the User before using the Owner’s services as they shall be considered as contractually binding on the User. These terms may include, but are not limited to:
- Liability limitations for personal injury or death.
- Baggage liability limitations.
- Overbooking of flights and compensation schemes.
- The right of the carriers to change the terms of the contract.
- The right of the carriers to change schedules without notice.
- Rules on reconfirmation, check-in times.
The Owner further prompts the User to inspect the full text of each carrier’s applicable terms at its airport and city ticket offices.
It is strongly recommended to the User to check the applicable terms and conditions of the relevant airline prior to the booking as well as to confirm and/or check the time and in general the particulars of the flight, prior to the day and/or time of the flight.
Notice/Overbooking of flights:
Airline flights may be overbooked. Airlines make every effort to provide seats for which confirmed reservations have been made but no absolute guarantee of seat availability is denoted by the expressions reservations, bookings, status OK and the timings attached to them.
Most Airlines operate compensation schemes on certain routes for passengers with confirmed reservations who are unjustifiably denied carriage because of non-availability of seats and details of these schemes are available at check-in.
Flight times/Check in
All flight times specified are local. The stated flight times are preliminary and subject to change on short notice after the ticket has been issued; for example, due to restrictions by flight control, the weather, or functional restrictions by the airline. Please keep yourself informed of the current times well ahead of your flight.
Please comply with the check-in times stated by the airline. The airlines are entitled to refuse boarding if the passenger is late for check-in. Kindly observe that some airlines encourage check-in through their own website as they may charge a check-in fee when checking in manually at the airport.
Although we shall use our best endeavours to inform you as soon as reasonably practicable in relation to any flight time change, you should also confirm and check the time and in general the particulars of the flight, prior to the day and/or time of the flight.
We strongly recommend that you purchase a comprehensive travel insurance policy prior to departure in order to cover you and your party against the cost of medical expenses personal injuries, theft, loss of baggage and other expenses that may arise.
Please review your travel insurance policy carefully for related terms and conditions and ensure that all details provided by you are correct. Failure to disclose information may affect your insurance.
The sale of travel insurance through our Website is provided by third party partners. The insurance contract is subject to the applicable terms and conditions, which are accessible to you during the booking process.
Final travel arrangements
Please ensure that all your travel, passport, visa (if required) and insurance documents are in order and that you have a copy of your Insurance Policy in case you needed.
The Owner, in its capacity as an intermediary between you and the Travel Provider, under no circumstances will be held liable with respect to the performance of any Travel Services you have booked and/or reserved with one or more Travel Providers.
The Travel Providers providing the Travel Services and the providers of any travel insurance are independent contractors and not agents or employees of the Owner. The Owner is not liable for any modification, change nor cancelation of any Travel Service by a Travel Provider nor liable for the acts, errors, omissions, representations, warranties, breaches or negligence of any such Travel Providers or for any personal injuries, death, property damage, or other damages or expenses resulting therefrom. Unless otherwise provided herein, the Owner has no liability and will make no refund in the event of any delay, cancellation, overbooking, strike, force majeure or other causes beyond its direct control, and it has no responsibility for any additional expense, omissions, delays, re-routing or acts of any government or authority.
We are further not responsible (and disclaims any liability) for the use, validity, quality, suitability, accuracy of any information relevant to and due disclosure of the Travel Service and make no representations, warranties or conditions of any kind in this respect, whether implied, statutory or otherwise, including any implied warranties of merchantability, title, non-infringement or fitness for a particular purpose. You acknowledge and agree that the relevant Travel Provider is solely responsible and assumes all responsibility and liability in respect of the provision of the Travel Service (including any warranties and representations made by the Travel Provider).
Should a Travel Provider be unable to provide the Travel Service for any reason, including where a Travel Provider declares for bankruptcy, we can only act as an intermediary and bear no obligation as to refund payments unless we have already received such from the relevant Travel Provider.
We are not responsible for the websites of third parties that can be accessed through links or any content made available by third parties. Any use of a link or access to a non-proprietary website is done at the User’s sole risk and will. The Owner does not recommend or guarantee any information obtained by or through a link, nor is it responsible for any loss, claim or damage resulting from the use or misuse of a link, or from the information obtained through it -including other links or websites, the interruption in the service or access, or the attempt to use or misuse a link, both when accessing the Website, and when accessing information from other websites from the Website.
In relation to any advertising material submitted by third parties on the Website, each such party is solely responsible for the content of its advertising material and we accept no responsibility for the content of advertising material, including, without limitation, any error, omission or inaccuracy therein.
For the avoidance of any doubt the Owner and/or its administrators, directors, employees and authorized personnel shall not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty or otherwise, even if foreseeable, arising under or in connection with the use of, or inability to use the Website nor regarding any misinformation, inaccuracy, mistake, misrepresentation regarding the Information.
Modification/ Change of Travel Services
The Owner reserves the right to modify and/or change, without any notice, any itineraries or programs and in general any information relevant to any Travel Service presented in this Website, and/or to discontinue the provision of any Travel Service, as a result of changes caused by the Travel Providers or for any other reason.
Star Ratings and Quality of Accommodation
You acknowledge that star ratings and/or class categories are merely a general outline based on the official rating of the Cyprus Tourism Organization and therefore, cannot be relied upon to identify the quality of the accommodation establishment. Standards may vary within the classifications, and this is usually reflected in the price.
Accuracy of Information
Reasonable care has been made to ensure that accurate and up to date information provided, including photographs of all accommodation and/or services featured on or supplied through our Website. All such information and/or photographs are provided to us by the suppliers and/or accommodation establishments. In certain circumstances information and photographs provided to us may not be an accurate reflection of the premises.
We endeavour to feature accommodation services of commonly acceptable standards reflecting their star rating or class category classification, but we are not liable for any misrepresentation in the accuracy and/or omissions and/or misleading information, descriptions or photographs supplied to us by third parties, nor can we accept any liability for changes to facilities which are not notified to us.
In the event that specific facility/request is important to you, then you should promptly inform us accordingly and we shall forward the said request to the relevant Travel Supplier.
Intellectual Property Rights
Any software that is made available to download from this Website or required for our services (“software”) and all the intellectual property rights (including copyrights and trademarks) of the contents, information and material on our website, are the exclusive property of the Owner, its subsidiaries, its affiliated companies and/or their providers, unless otherwise specified. All rights reserved. Any use of this software is subject to the “fore signed agency/or licence agreement.” No material, content and information from the Website may be copied, scraped, reproduced, republished, uploaded, posted, transmitted, promoted, marketed, integrated, utilized, combined, distributed or used in any way, modified or deleted without the express written permission of the Owner.
The intellectual property rights of third parties must be respected by everyone who accesses the Website.
The use of the Website by the User in no way implies the transfer of any intellectual property rights over the Website, its contents, information, material and/or the distinctive signs and brands of the Owner. The downloading of the contents, information and material, the copying or printing of any page of this Website is permitted exclusively for personal and private use, and not for resale, transfer or making available for the use or benefit of any other person or entity, public or private.
The use of the contents, information and material of this Website by third parties for commercial purposes is prohibited, and in particular it is forbidden to any third party, user or not, to use, transfer, distribute or dispose of the contents, information and material included in the website in a manner that competes in any way, and more specifically unfairly, with the Owner.
Any unlawful use or any of the aforementioned actions or behaviour will constitute a material infringement of our intellectual property rights (including copyright, trademarks and database right).
If as a consequence of Force Majeure, the Owner is obliged to curtail, alter or cancel a booking and/or any services agreed, the partner and/or client/customer shall not be entitled to claim compensation for any loss arising as a consequence of the said curtailment, alteration or cancellation. The term “Force Majeure” includes but is not limited to acts of God, natural disaster, fire and any other destruction of any accommodation booked, riots, acts of civil or international war, natural disasters, fires, exercise of municipal, legislative, military or other authority, strikes, industrial action, or any other reason beyond the control of the Owner.
Area of Jurisdiction-Governing Law
These terms and conditions are subject to the Laws of the Republic of Cyprus and to the exclusive jurisdiction of the courts of the Republic of Cyprus.